Maritime Travel Inc. began with a single storefront, called Maritime Travel, in 1949. Since then, we’ve become the largest independent travel agency in Canada. Today, our retail operations consist of over 100 locations from coast to coast with 13 locations branded LeGrow’s Travel in Newfoundland and Labrador, several branded Voyages Maritime in Quebec and Northern New Brunswick and the remainder branded Maritime Travel right across the country. Combined, our retail operations generate annual sales of over $350 million and employ over 500 people.
On May 16, 2002, we changed our name from Maritime Marlin Travel to Maritime Travel. When we originally affiliated with Marlin Travel in 1986 to provide our customers with a national network, we gained the ability to use the “Marlin” name within Atlantic Canada. This affiliation served us well for many years. However, with our acquisition of The Bay Travel in 2002, now Maritime Travel @ the Bay giving us locations nationwide, we no longer needed this affiliation to meet customers’ needs across Canada. Maritime Travel better reflects who we are – a Maritime-owned and headquartered company with a truly national reach.
In December 2009, the company hired 36 senior travel counsellors who had been with BCAA Travel prior to BCAA closing its travel operations. Between 2009 and 2013, there were numerous acquisitions in British Columbia, Alberta and Ontario, including ATCO Travel in the fall of 2010.
Maritime Travel Inc. is also committed to staying one step ahead of our competition in the ever-changing travel industry. We believe that good people are particularly critical to our ongoing success. Hiring the best staff and providing them with attractive compensation packages and benefits has helped us to build and maintain a highly educated and experienced team of experts. In fact, many of our staff have been with us for over 10 years. Maritime Travel Inc. also provides extensive training programs for all our staff, and we continuously invest in leading-edge technology to stay competitive. Many of the technology solutions we have incorporated have had a significant impact on all aspects of our service, from operational efficiencies in the retail shops to innovative solutions for our business travellers, like online booking tools.
Recognized for its leadership and employee satisfaction, Maritime Travel has been named one of the Top 20 Best Employers in Canada for 2020 by Kincentric in its annual study. The country’s premier benchmark for excellent workplaces, The Best Employers in Canada program publicly recognizes organizations that have created great work environments. It’s the 11th consecutive award for Maritime Travel. Maritime Travel has been recognized as one of Canada’s Best Managed Platinum Club for 17 consecutive years. Prior to that, it had been named one of Canada’s Best Managed companies since 1998.
Maritime Travel Inc. is a fully integrated travel company specializing in all aspects of travel, including developing, packaging, marketing, and distributing travel products and services.
Air Charters
Operating since 1999, Maritime Travel Air Charters offers a convenient, often cost-efficient charter service for our clients. This gives our clients — with two or more persons traveling — significant opportunities to save money and time, all with the added freedom of flying on their own schedule.
Air Consolidation
Launched in 1999, Discount Air serves as an internal consolidator for our retail network, sourcing international fares that are far more competitive than scheduled fares. This means huge savings for our customers. Sourcing and negotiating the availability of attractive fares is the greatest challenge faced by most agents. By providing an in-house service with fares online, Maritime Travel Inc.’s retail operations enjoy a significant competitive advantage.
Business Travel Management
Maritime Travel Inc.’s Business Travel Management operations offer business travel services and products to companies of all sizes. Operating under the Maritime and LeGrow’s brands, we service over 25 per cent of all business travel accounts in Atlantic Canada. Our leading-edge e-commerce Travel Smart Suite of products and “Confirmed” Business Travel Program are two of the many exclusive services we offer our customers.
Inbound Services
Maritime Travel Cruise Services began as a small ground-handling company, servicing cruise ships arriving at Cape Breton Island. Today, Maritime Travel Cruise Services has expanded its service throughout Atlantic Canada, providing ground-handling services for companies such as Holland America and Princess Cruises, among others.
Maritime Travel Conventions
Maritime Travel purchased Convention Connections, now known as Maritime Travel Conventions, as part of the acquisition of Atlantic American Express operations in November of 2005. This division has been in business for ten years, coordinating inbound convention services for organizations around the world. The services include negotiating and managing hotel room blocks, as well as coordinating flights and event planning.
Meetings and Incentives
Maritime Travel Meetings & Incentives provides organizations with professional consulting and coordination of meetings, conventions and incentive programs. Companies face continuous operational challenges, such as building and maintaining morale, keeping staff turnover down and motivating their teams, all of which can be addressed with a well-planned and executed incentive program. The Maritime Meetings & Incentives team has broad expertise in developing meetings and incentive programs, from delivering client incentive trips hosted by our own president to developing incentives that can be driven or serviced from our regional branch network.
Retail Travel
Maritime Travel Inc. operates over 100 retail locations across the country under the brands, Maritime Travel, LeGrow’s Travel, Airline Reservation Center, and Maritime Travel at The Bay. Our retail operations offer vacation travel services and products through all three distribution channels: travel agencies, a national call center and Internet sites. Our size and market share have allowed us to develop exclusive products and services, such as our Maritime Travel Insurance and Exclusive Payment Options.
Wholesale Operations
Launched in 1999, Holiday Escapes (formerly Maritime Holidays) continues to expand its programs and destinations. Holiday Escapes has made considerable investments in software that allows our agents to book online while giving our branch network access to products that sometimes are exclusive, yet always the best price for our customers.
Maritime Travel awarded as a Best Employer Canada for 2024
HALIFAX, NS – Maritime Travel has been recognized as a Mercer Best Employer Canada for 2024. Mercer’s robust annual assessment identified Maritime Travel as excelling across critical people factors – employee engagement, and the organization’s agility, engaging leadership, and talent focus.
The award recognizes organizations that have transformed their people practices to drive better business results. Part of Mercer’s measurements involved an independent survey of all Maritime Travel employees.
“We know that our travel agents are exceptional team members,” says Gary Gaudry, President, Maritime Travel Inc. “And we’re especially delighted to know they are also among the most engaged workforces in the country. This is particularly rewarding when you consider the global workforce challenges of the travel industry the past few years.”
Some of the award’s benchmarks include employee’s perceptions of senior leadership, people-manager effectiveness, enabling employee productivity, and valuing and appreciating employees. Mercer is the largest HR consulting firm in the world.
Based in Halifax, Maritime Travel has been in business since 1949 and is one of Canada’s largest independent travel agency chains, with 95 locations coast to coast, employing over 400 travel agents. The company was recently named a Platinum Club winner of Canada’s Best Managed Companies for 2024. Prior to that, it has been named one of Canada’s Best Managed companies every year since 1998.
