Our wholly owned and Canadian based online support team and 24/7 Emergency Travel assistance line, are staffed by our employees located across the country and provide a “follow the sun” service. The compliment of staff that supports this service ensures that we meet the emergency travel needs of our clients. Emergency travel service can also be provided by your designated office or one of Maritime Travel’s offices across Canada.
DUTY OF CARE ADVISORIES & ALERTS
In addition to our 24/7 service we also offer our Duty of Care Advisories & Alerts which provide timely, current information on any crisis or warning situations at the ultimate destination. This allows for the decision to travel to be assessed prior to departure.
Complimenting our Travel Reporting and the advisories, Maritime Travel provides a mobile app with all your emergency contact numbers, links, and important information as well as our proprietary itinerary/invoice which is an all in one document . Our Compleat suite of quality assurance tools compliment the agent’s expertise ensuring that nothing is missed.
Our consolidator (unpublished) airfares, analysis as to the feasibility of flight passes and negotiated preferred air agreements will also be constantly monitored by your assigned Account Manager.